How can I return the item received from Kartoffr?
If you want to return/replace a product on Kartoffr, please follow these steps: Create a return/replacement request online. You can replace the product bought on Kartoffr within 7-days of delivery. Login to your Account and go to MY ORDERS section. Select the item you wish to replace and click on the Return/Replace link against the order. Choose return/replacement option and fill in the required details. Once the return/replacement request is created, we will ensure that it is processed as soon as possible.

 

Note :
* Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described.
* All the products under a particular category may not have the same return/replacement period. Kindly always check the respective product's return/replacement policy.